Vaibhav Sinha
Worst app ever for the professional life... I'm unable to mark-in and mark-out after some days of using this app. In the beginning, it was working fine... But from last 10 days it has became a headache... Sometimes it shows no location and sometimes it shows me configured location not found, even at my office. Plz fix this issue if you are capable of doing it!
112 people found this review helpful
Gobinda Bid
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Worst app i have ever seen. Technical support team also not good. Maximum users facing problem "location not found", few users able to punch in punch out from any location whereas i only asign 1location to that user. Matrix team are trying to resolve from last 1month, but till not resolve. We are very dissatisfied to use this app.
10 people found this review helpful
Matrix Comsec
September 14, 2020
Dear User,
Sorry for the unpleasant experience you had with our app.
There may be cases where application not able to get accurate location(i.e. indoor location, google provide cached location), hence we have provided map button, in Punch page so that you can check accurate location by navigating to it. Feel free to get back if anything wont work.
A Google user
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All time worst app in the Google Play store is This app only....... Every time when I wants to check my attendance, it shows an error message like Network Unreachable. There is no network issues at home or work place. I'm streaming HD also with my mobile network but this app is that error daily. There is no minus stars like -1star, -2star, -3star. That's why I'm giving 1star......
25 people found this review helpful
Matrix Comsec
February 25, 2020
Dear User,
Sorry for inconvenience cause to you.
Please share your feedback with us at customer.care@matrixcomsec.com. So that we can serve you better.
Thanks,
Matrix ComSec